Front Desk Upselling

Front Desk Upselling

The highest-intent moment in the stay. A live sales interface that turns check-in into a revenue channel.

Front desk upselling path

Check-in revenue console

18+$967

Desk recommendation

Emma Johnson upgrade path

+$96

Check-in queue

Arrivals are matched to available offers.

18

Upgrade prompt

Staff sees the best next offer at arrival.

+$96

Live rooms

Inventory protects service and margin.

7

Guest

Arrive

Check-in moment

Agent

Sell

Guided prompt

Ops

Sync

Live inventory

Solution flow

Front desk upselling

Queue+$9672%

Check-in opportunity

Suite upgrade presented at desk

+$96

Arrival queue

Front desk sees who can still be upgraded.

18

Best offer

Upgrade prompt appears with margin context.

+$96

Team target

Revenue coaching stays visible to managers.

72%

Signal

Arrive

Guest at desk

Moment

Prompt

Staff script

Result

Record

Revenue line

01

Guest moment

The solution becomes visible inside the stay.

Arrival becomes a guided choice instead of a rushed transaction.

02

Revenue logic

The property gives the offer context.

Staff can see which upgrades or add-ons still make sense for the booking.

03

Hotel control

The hotel keeps the rules.

PMS context, margin rules, and team reporting sit behind the conversation.

See it on your property

Turn every check-in into a revenue event.

See how the desk can create more revenue per booking while keeping service clear.