Pre-stay Upselling
Pre-stay Upselling
The most valuable window in hospitality, automated. Turn the gap between confirmation and check-in into recurring revenue.
Pre-stay offer path
Before-arrival selling window
Accepted pre-stay value
Suite bid plus dining credit
+$138
Suite bid
Guest sees the upgrade before arrival.
+$96
Dining add-on
Relevant extras attach to the stay.
+$42
Offer window
Timing changes what the guest sees.
72h
Guest
Plan
Before arrival
Offer
Bid
Upgrade path
Revenue
Book
Pre-stay line
Solution flow
Pre-stay upselling
Pre-stay basket
Upgrade and add-on accepted
+$138
Arrival profile
Lead time and stay intent trigger the offer.
3 days
Upgrade bid
Silent-bid logic keeps margin protected.
+$96
Add-on shelf
Dining, spa, and extras stay curated.
+$42
Signal
Arrival
Before stay
Moment
Offer
Right timing
Result
Attach
Ancillary value
01
Guest moment
The solution becomes visible inside the stay.
The guest sees relevant choices while the stay is still being planned.
02
Revenue logic
The property gives the offer context.
Upgrades, room attributes, and add-ons move before arrival instead of waiting for the desk.
03
Hotel control
The hotel keeps the rules.
Offer eligibility, inventory, and timing stay connected to hotel rules.
See it on your property
Flip the pre-stay window into a revenue line.
Most teams can ship their first uplift without rip-and-replace or custom development.
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