Pre-stay Upselling

Pre-stay Upselling

The most valuable window in hospitality, automated. Turn the gap between confirmation and check-in into recurring revenue.

Pre-stay offer path

Before-arrival selling window

72h+$96+$4272h

Accepted pre-stay value

Suite bid plus dining credit

+$138

Suite bid

Guest sees the upgrade before arrival.

+$96

Dining add-on

Relevant extras attach to the stay.

+$42

Offer window

Timing changes what the guest sees.

72h

Guest

Plan

Before arrival

Offer

Bid

Upgrade path

Revenue

Book

Pre-stay line

Solution flow

Pre-stay upselling

72h3d+$96+$42

Pre-stay basket

Upgrade and add-on accepted

+$138

Arrival profile

Lead time and stay intent trigger the offer.

3 days

Upgrade bid

Silent-bid logic keeps margin protected.

+$96

Add-on shelf

Dining, spa, and extras stay curated.

+$42

Signal

Arrival

Before stay

Moment

Offer

Right timing

Result

Attach

Ancillary value

01

Guest moment

The solution becomes visible inside the stay.

The guest sees relevant choices while the stay is still being planned.

02

Revenue logic

The property gives the offer context.

Upgrades, room attributes, and add-ons move before arrival instead of waiting for the desk.

03

Hotel control

The hotel keeps the rules.

Offer eligibility, inventory, and timing stay connected to hotel rules.

See it on your property

Flip the pre-stay window into a revenue line.

Most teams can ship their first uplift without rip-and-replace or custom development.